Our NEW Online Support and Help Desk allows us to handle your requests more reliably, efficiently and quicker than standard email and allows for full tracking until your request is finalized. It will even allow you to update or change your request if necessary. Please be as specific as you can with your requests so that we may handle your requests in an expedient manner. Also be sure to check our Help Desk FAQ ( Frequently asked Question Section ). You may find that your question has already been answered.

Please Note: Please help us answer and organize your questions by using our Help Dek System. This support / helpdesk has a very complicated message processing mechanism on its backend which guarantees that your enquiry will be processed by the responsible department within one business day. Having problems or questions with any service of Praize? Use the Online Help Desk and track the progress of your call 24/7! Thank You.

Please note NOW you can use the same login details as you have for your shop account.